PRIVACY POLICY

STATEMENT

 

We are committed to safeguarding the privacy of our customers; we understand that you are sensitive about how we do this and appreciate your trust in us to handle your information sensibly and carefully. By visiting www.learscreativeinteriors.co.uk you are accepting and agreeing to the practices set out within our Privacy Policy. Our Privacy Policy complies fully with the Data Protection Act 1998 and the Privacy and Electronic Communications Regulations 2003.

Lear’s Creative Interiors only ever collects or stores personal information insofar as it enables us to provide our customers with the best possible service.

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

 

We may collect, store and use the following kinds of information;

 

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

 

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

 

Consultation notes: as part of our Interior Design consultation meetings we take notes for the purposes of your projects.  These notes are confidential and are kept in a locked filing cabinet and/or our secure (password and firewall protected) servers.

 

Email marketing: With your permission, we may send you emails about our services, store, new products and other updates.

SECTION 2 - CONSENT

 

How do you get my consent?

 

When you provide us with personal information to complete a transaction, verify your credit card, place an order, confirm a project, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

 

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

 

How do I withdraw my consent?

 

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at tracey@learscreativeinteriors.co.uk or Tracey Phipps, Lear’s Creative Interiors, 118 Fabian Crescent, Shirley, Solihull, West Midlands, B90 2AD. United Kingdom

SECTION 3 - DISCLOSURE

 

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - Wix

 

Our website is hosted by Wix. Your data is stored through Wix’s data storage, databases and the general Wix’s applications.  They store your data on a secure server behind a firewall. 

Payment - All of our website financial transactions are handled through our payment services provider, Shopify.  You can review the Shopify privacy policy at www.shopify.com We will share information with Shopify only to the extent necessary for the purposes of processing payments you make via our website and dealing with complaints and queries relating to such payments.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

 

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

SECTION 5 - THIRD-PARTY SERVICES

 

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

 

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

 

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

 

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

 

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

 

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links - When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

 

We will store all of the personal information you provide on our secure (password and firewall protected) servers. All electronic transactions you make to or receive from us will be encrypted. 

COOKIES - A cookie consists of a piece of text sent by a web server or browser, and stored by the browser.  The information is then sent back to the server each time the browser requests a page from the server.  This enables the web server to identify and track the web browser. 

 

For the purposes of our Website Host Wix, please access this link to view the cookies used by Wix, you will have the ability to view or opt of out these using the link provided. https://support.wix.com/en/article/cookies-and-your-wix-site

 

We use Google Analytics to analyse the use of this website.  Google Analytics generates statistics and other information about website use by means of cookies, which are stored on the users’ computers.  The information generated relating to our website is used to create reports about the use of the website.  Google will store this information.  Google privacy policy is available at http://www.google.com/privacypolicy.htm

 

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies.  For example on Internet Explorer you can refuse all cookies by opening Internet Explorer and click the Tools button. Next click Internet Options and select the Privacy tab. Under Settings, move the slider to the top to block all cookies or to the bottom to allow all cookies, and then click Apply.  Blocking cookies however, may have a negative impact upon the usability of many websites, including this one.

 

If you have any worries or queries about this or any other aspect of our website please contact us on 07771 866678 or email us at tracey@learscreativeinteriors.co.uk

 

SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at tracey@learscreativeinteriors.co.uk or by mail at the following address:

 

[Re: Privacy Compliance Officer] [118 Fabian Crescent, Shirley, Solihull, B90 2AD, United Kingdom]

Lear’s Creative Interiors – Privacy Policy V2

© 2020 by Lear's Creative Interiors

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